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| "These guys were amazing, I had to move half way across the country, and the move went off without a hitch" |
| "My Transport Specialist named David went above and beyond what would be considered customer service" |
| "They offered competitive prices and gave me the best service for the job. they didn't have any hidden agenda or extra fees and were always nice and patient with me" |
check out some more of our very satisfied customers on
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Hours of Operation |
Weekdays
(Mon-Fri)
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Weekends
(Sat/Sun)
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9am - 7pm
8am - 6pm
7am - 5pm
6am - 4pm |
Eastern
Central
Mountain
Pacific |
1pm - 5pm
12pm - 4pm
11am - 3pm
10am - 2pm |
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3. All vehicles to be delivered with a balance due shall be paid by CASH or CASHIERS CHECK or MONEY ORDER ONLY (US funds). Should delivery be attempted after attempted notification (3 to 24 hours voice notification to phone numbers provided by shipper) and shipper or his agent does not have proper funds or is unavailable to receive delivery, vehicle(s) will be taken to and left at the nearest terminal at the discretion of the carrier, where shipper will have to retrieve and pay for storage or redelivery fees.
4. If you are shipping an inoperable vehicle, you may be required to help load and unload said vehicle at the discretion of the driver. Should vehicle(s) become inoperable during transport, $150.00 will be due at time of delivery in addition to any other moneys owed. It is shipper's responsibility to make sure vehicle is in proper working order.
5. United Routes LLC or its agents will not knowingly transport vehicles with personal or household items in the passenger or trunk compartment. Federal regulation prohibits United Routes LLC or its agents from doing so. If such items are shipped unbeknown to United Routes LLC or its agents, such items become the sole responsibility of the shipper. Should damage occur or fines be levied, said fines or damage are shippers responsibility. If you place personal items in your car you will be subject to additional fees at the discretion of the transporting company.
6. Shipper is responsible for preparing the vehicle(s) for transport, all loose parts fragile or protruding accessories, low hanging spoilers, fog lights, antennas, etc., must be removed and/or properly secured. Any part that falls off in transit is shipper's responsibility, including damages done by said part to any and all vehicles involved.
7. If damage should occur, all moneys owed for transport must be paid to initiate a claim. Damage must be noted in the proper place on the bill of lading, and signed by driver and shipper, regardless of weather, or time of day. Signing the bill of lading without any notation of damage verifies that shipper or his agent has received the said vehicle in good condition, and that United Routes LLC and its agents are relieved of any further responsibility. Shipper or his agent MUST check vehicle thoroughly.
8. United Routes LLC and its agents must also be notified of any damage by phone within 24 hours. Shipper must submit in writing a description of damage, clear pictures, and 2 estimates within 10 days of receipt of said vehicle directly to the designated carrier for any resolution to be initiated. United Routes LLC will support you in this effort should such a problem occur, but in no way will United Routes LLC accept responsibility for any negligence of the assigned carrier. If your vehicle is valued at a higher than market rate, we suggest you purchase a special insurance rider.
9. Any claim or controversy arising from or relating to this agreement, or the performance or breach thereof, shall be subject to the jurisdiction of Dade County, North Miami Beach, Florida. Shipper specifically waives any right to judicature of this matter at any other location. United Routes LLC can only be liable for up to the amount of the deposit located on your quotation. In no case can United Routes LLC be held liable for the designated carrier's damage. United Routes LLC will provide carriers insurance certificate and carrier information should any controversy arise.
10. We are responsible for booking the shipment of cars with a licensed and insured Motor Carrier Corporation, who handle their own damage claims. It may take a few weeks to process your claim, since the drivers must return to their terminals with the original Bill of Lading condition reports.
11. By either submitting your order by fax or by email, United Routes LLC understands you are placing your order and accept the terms and conditions (in lieu of your signature) found here.
I have read and agree to the terms and conditions of United Routes LLC.
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